REFUND POLICY
Can be returned within 30 days of purchase. Items returned may incur a restocking charge of 25%.Please allow up to 15 business days for return/refund processing and credit to appear on your credit card statement.
DELIVERY POLICY
We ship all purchases within 7 days unless otherwise noted on the product page (e.g. pre-orders). Our products ship through USPS, UPS, and Fedex. Generally you can expect your items with 2-3 weeks but there may be situations of lost goods, resulting in longer delays. There are also unknowns for international customers regarding shipping and customs. If you do not receive your product within 4 weeks, please contact us.
RETURN POLICY
Products must be returned within 30 days of the ship date. The items must be in their original packaging, unused and in salable condition to receive credit. Customer is responsible for all shipping and handling costs relating to returned merchandise, including initial delivery and return delivery back to Punixa Warehouse. In order for us to properly refund your return you must receive a return authorization from us before merchandise is returned.
CANCELLATION POLICY
Customer may cancel orders within 30 days for a full refund. Beyond 30 days, cancellations will not be accepted.